Privacy Policy
Effective Date: June 4, 2026
At Zondo Construction, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, contact us, request a consultation or estimate, submit a form through our website, or submit a Facebook or Instagram lead form.
By using our website or submitting your information to us, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Information You Provide Directly
When you contact us, request a quote, complete a lead form, or communicate with us, we may collect:
- Name
- Email address
- Phone number
- City or project location
- Service requested
- Project details you choose to provide
- Photos, videos, or documents you send us
Information Collected Through Facebook or Instagram Lead Forms
If you submit your information through a Facebook or Instagram Instant Form, we may collect:
- Name
- Email address
- Phone number
- City
- Service interest
- Project details or other form responses
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Date and time of visit
- Referring to the website or source
- Website usage data through cookies or analytics tools
2. How We Use Your Information
We use the information we collect to:
- Respond to your questions and inquiries
- Contact you about consultations, estimates, appointments, or requested services
- Review your project needs
- Schedule appointments or site visits
- Provide customer service and follow-up communication
- Improve our website, services, and advertising
- Measure ad and lead performance
- Maintain internal business records
- Comply with legal obligations
3. How We Share Your Information
Zondo Construction does not sell your personal information.
We may share your information only when reasonably necessary for business purposes, including with:
- Employees and authorized team members
- Service providers who help us operate our website, advertising, communications, scheduling, or customer systems
- Contractors, subcontractors, or service partners, when needed, to respond to your request or provide services
- Professional advisors such as accountants, attorneys, or insurers
- Government agencies, courts, law enforcement, or regulators, when required by law
If you submit information through Facebook or Instagram, Meta may also collect and process information according to its own privacy practices.
4. Cookies and Analytics
Our website may use cookies, analytics tools, pixels, or similar technologies to better understand website traffic, improve the user experience, and support our marketing efforts.
You may adjust your browser settings to block or limit cookies, but some parts of the website may not function properly.
5. Marketing and Communications
We may contact you by phone, text message, or email regarding:
- Your inquiry
- Requested consultation or estimate
- Appointment scheduling
- Project follow-ups
- Service-related updates
You may opt out of promotional communications at any time by contacting us directly. Even if you opt out of marketing messages, we may still contact you regarding your active inquiry, appointment, or project.
6. Access, Correction, and Deletion Requests
You may contact us to:
- Request access to the personal information we have about you
- Correct inaccurate information
- Request deletion of your information, subject to legal, business, or recordkeeping requirements
To make a request, please use the contact information listed below. We may need to verify your identity before processing your request.
7. How We Respond to Legal Requests
We may disclose personal information when required to do so by law or when we believe disclosure is necessary to:
- Comply with legal obligations
- Respond to subpoenas, court orders, or lawful requests
- Protect our rights, property, or safety
- Protect the safety of our customers, employees, or others
- Investigate fraud, misuse, or security concerns
8. Data Security
We take reasonable administrative, technical, and physical steps to protect your information from unauthorized access, misuse, disclosure, or loss. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Data Retention
We retain personal information for as long as reasonably necessary to:
- Respond to your inquiries
- Provide services
- Maintain records
- Comply with legal, accounting, insurance, or warranty obligations
- Resolve disputes and enforce our agreements
10. Third-Party Links
Our website or communications may include links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before sharing your information.
11. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information to us, please contact us so we can review and remove it if appropriate.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Your continued use of our website after changes are posted means you accept the revised policy.
13. Contact Us
If you have any questions about this Privacy Policy or would like to request access, correction, or deletion of your information, please contact us:
Zondo Construction
14. Facebook and Instagram Lead Form Notice
When you submit a form through Facebook or Instagram for Zondo Construction, we may use the information you provide to contact you by phone, text, or email about your project, consultation, estimate, appointment, or requested services. Your information is used only to respond to your inquiry, review your project needs, and better assist you.